The amount of e-book offerings is rapidly expanding, and libraries face new questions regarding how to implement e-books into their collections. Our librarian panelists will examine the processes and strategies they have applied, and the challenges they have encountered in integrating e-book content across multiple vendors and platforms. Panelists will explore different e-book models and functionalities, and the impact on their e-book acquisitions, internal processes and access abilities. Our agent panelist will also look at the agent's role and the value they can bring to the e-books process. Conference presentation and materials