Confronting eShock: Electronic Resource Management and Organizational Change
Steven R. Harris, Rebecca Lubas, Laura Calderone
Last modified: 2008-12-02
Abstract
Staff of the University of New Mexico Libraries confront eShock as a suite of e-resource tools are implemented simultaneously. Presenters discuss lessons learned from integrating ERM, federated search, link resolver, and eBook management and its impact throughout the organization on workflow, interdepartmental collaboration, staff training, and user perceptions and success.