Understanding Our Audience: Better Communication with Faculty

Tuesday, March 10th  |  11:15am  |   Add to your Sched

The information literacy training offered by most academic libraries is essential to student success. Yet many faculty members don’t want to spend time on Info Lit because they want to focus on their own subject matter or do not see the benefit of Info Lit instruction. Hence, we often struggle to communicate the value the library provides. Teagan Eastman and Jared Oates conducted an ethnographic study to better understand the needs and expectations of faculty. The study results have important implications for how we tell people what we do and how we deliver our services.

Presenters: Teagan Eastman, Online Instruction Librarian, Utah State University & Jared Oates, COO, Niche Academy


Niche Academy is an online learning platform focused on public and academic libraries. Subscribing libraries can use our ready-to-use tutorials for teaching things like essential information literacy skills or how to use the library’s electronic resources, for example. Libraries can also create their own tutorials for things like staff training, or showing patrons how to use maker space equipment, for example. And, they can share these tutorials with each other. The platform also makes it easy to seamlessly embed tutorial experiences in the library’s own website or existing learning management system. https://www.nicheacademy.com/libraries

Visit Niche Academy at Table 811 in the Exhibit Hall