Exploring trends, technologies, e-resource management, and digital services in libraries.

2022 Track Highlights

Multi colored leaves and cut tree stumps. Track Highlights.


ER&L tracks have been molded by our program planning committees over the past 17 years. The PPC Track Chairs have prepared the highlights within each of their tracks.

1. E-Resources Management & Licensing

The 2022 Managing e-Resources & Licensing track touches on many different facets of our work as electronic resource professionals. The accessibility of the resources we choose to offer our communities remains a very valuable topic. ‘Captioning for a Captive Audience’ provides a more focused examination of video accessibility, while ‘Are your collections accessible?’ takes a higher-level view of workflows and relationships within your organization. Dataset products and text mining service offerings are becoming more popular, and that’s reflected in several different sessions this year. ‘Do data curators dream of electronic resources?’ focuses on assessment and acquisition workflows and ‘Text Mining at the University of Chicago’ examines issues of licensing and institutional Text and Data Mining programs.

Many libraries are experiencing budget cuts because of the pandemic and as a result, may look to reevaluate access versus ownership in their e-resource acquisitions. ‘R-V There Yet?’ takes a look at the current state of ILL for whole ebooks, ‘Gotta Catch ’em All!’ examines an articles-on-demand service, and ‘Controlled Digital Lending (CDL) – A Community-Driven Approach’ explores the potential of “…circulating a digital surrogate in place of a physical library item.”

NISO is offering several sessions this year: the potential of having unique electronic resource package identifiers across various ERMs, Open Discovery Initiative (ODI) best practices, and new recommendations for audio and video metadata. KBART updates, recommendations, and best practices will also be covered during ‘Set It and Forget It?’ and ‘Beyond Journals and Books.’

There is also plenty of content covering various aspects of Library Service Providers and Electronic Resource Management systems, as well as practical advice on training and troubleshooting techniques. The presentations mentioned here are just a select few of the more than 30(!) sessions offered in the Managing e-Resources & Licensing track this year. We look forward to learning with you!


Track Chair:

Erin Finnerty
Electronic Resources Librarian, Temple University

2. Collection Development & Assessment

Libraries continuously find new, creative ways to improve their collection and its access within the budget. In this Collection Development and Assessment track, we’ll hear from various institutions assessing their collection usage and spending, data analysis to develop more efficient workflow and to show library values to various stakeholders, as well as tools and approaches used to utilize the collection to its fullest. We will also hear talks on responsible actions in making collection more inclusive by implementing methods on accessibility assessments, investigating problematic subject headings terminologies, adding material from marginalized community into the collection, assessing carbon footprint generated by electronic resources usage, and partnerships in providing affordable text material.


Track Chair:

Ranti Junus
Systems Librarian, Electronic Resources, Subject librarian for Library Science and Museum Studies, Michigan State University Libraries

3. Organizational Strategies

Underpinning the amazing day-to-day work done in libraries, is the critical work of keeping the organization going and growing. The presentations this year will help with this work by reporting on findings from key surveys and sharing experiences related to migrations, succession planning, strategic reorganization, outreach to key members of the community, and the future of onboarding. Learning for staff, another key factor in organizational success, is addressed with sessions focusing on expected levels of service and training for staff, project management leading to growth opportunities, and the value of coding tools for technical service staff. Join us in the Organizational Strategies track for a wide-ranging set of sessions to help keep your organization moving forward.

Track Chairs:


Todd Wallwork, MLIS
Technology Systems Librarian, Northeast Ohio Medical University

Julie L. Glascock
Director of Acquisitions and Eresources, Vanderbilt University

4. External Relationships

At this time last year, the thought of “external relationships” was sending many of us on a roller coaster ride of emotions that had very little to do with our lives in libraryland. While there are never really enough sessions in the External Relationships track to make statistically significant assumptions, I am just going to go out on a limb and say that this year’s sessions give the appearance that information service practitioners have proved our resilience once again and our roller coaster is now stabilizing. While we do have one session focusing on a service that was rolled out in the early stages of the pandemic, the presenters are giving a review of the strategy, execution, and implications of work that is now sunsetted and not an active project. Our other presenters are getting back to pre-pandemic meat and potatoes with, no doubt, a peri-pandemic twist. We have a review of an ambitious global survey on vendor / library worker relationships, and a discussion of a unique partnership of library consortia, vendors, and accessibility consultants who are making great strides in the improvement of library electronic resource accessibility. We are going to hear about partnerships dedicated to improvement of metadata quality at an international level, and new takes on long-standing faculty partnerships. Textbook affordability is also making a strong showing, but the most prominent trend seems to be consortial initiatives and partnerships with a little under 45% of External Relationships track sessions having some kind of consortial tie-in. There is also one last pattern that seems to be emerging in this track. Reviewing the sessions tends to get me all misty about the library community’s ability to come together, time and time again, to do great things.


Track Chair:

Tessa L.H. Minchew
Electronic Resources Librarian, Acquisitions & Discovery, NC State University Libraries

5. User Experience & Promotion

User Experience and Promotion has a banner year of representation with 19 sessions on everything libraries can do to better understand and reach our patrons. Some popular topics from years past continue to be well represented, such as testing and designing for accessibility, the use of search term analysis to improve result retrieval in discovery layers and increasing inclusive language use in library interfaces. While old favorites are still strong, ER&L 2022 saw two new areas of focus emerge. The first centers around the tools and techniques used to gather analytics for marketing and user experience. Though traditional web analytics are heavily discussed, this especially shows up in the multiple presentations about federated search, especially concerning how libraries have used its reporting functionality to improve the patron authentication and linking experience. The second new focus on the creation of automatic workflows and tools to improve library reach. There are presentations about studying patron workflows to better embed libraries in the discovery layer, in content management systems and even copyright information (through the development of an automatic chatbot!). Not only are tools examined for their current use, but the role of libraries in selecting digital tools to promote to patrons for improvement of their own experience is raised as a potential future area of collection management. Even if you don’t consider yourself a user experience person, this track has something for you! We hope you join some of the sessions and learn a bit more about ways to engage with your users, no matter what your role in the library.


Track Co-Chair:

Kate Hill
Library Services Engineer, EBSCO Information Systems

As we continue to navigate a new hybrid landscape, user experience and promotion become more integral in our line of work. We must continue to find ways to reach our users where they are, and wherever they are; be it at home, in a park, on a train, or in a traditional academic building. This year, conference goers will have 19 user experience and promotion session to choose from. Sessions range from the implementation of copyright chatbots, privacy focused sessions, open access, and revamping workflow. A session of note on UI Design Innovations for Discovery will provide design ideas to enhance the user experience. A session on the benefits and challenges of moving to Federated authentication will guide libraries and organisations as they continue to explore new technologies that provide ease of access for users. We also have a session on System Statuses in Discovery that will help staff identify alterative workflows when systems or platforms go down. This year, the User Experience and promotion track will provide ideas that can push libraries forward in this new landscape.

Track Co-Chair:

Kaci Resau
Electronic Resources Manager, Icahn School of Medicine at Mount Sinai

6. Scholarly Communications & Library Publishing

Data, data, data! It’s all about data in ER&L Track 6: Scholarly Communication & Library Publishing. We have presentations on topics that continue to hold our interest, such as faculty research productivity, the scholarly lifecycle, bibliometrics and altmetrics, OERs, the OA market, transformative agreements, and workflows for the processing and integration of OA products into our libraries. During several of these sessions you will be introduced to methods for compiling data to assess and evaluate these scholarly communication practices. Ultimately, we come to ER&L to learn how to make our services and collections more effective. Track 6 has you covered on that point. Lots of learning opportunities.


Track Chair:

Steven R. Harris
Dean of Libraries, Northeastern Illinois University