Frequently Asked Questions

Registration  |  Cancellation Policy  |  Exhibits  |  Speakers

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Conference Registration

Tickets

Payment Options

A credit card payment is the fastest way to purchase tickets to ER&L. Other options or “Offline Options” such as Pay-by-check and Pay-by-Invoice are available for those who cannot pay via credit card.

Credit Card

Tickets may be purchased online via Eventbrite using a credit card. Confirmation of payment and the last 4 digits of the credit card used will be included in the confirmation email. ER&L cannot view and does not retain your full credit card number

Check

1. Register on Eventbrite and select “Pay by Check”.
2. Make the check out to Electronic Resources and Libraries, LLC
3. Mail your check to:

Electronic Resources & Libraries
PO Box 1999
Oak Park, IL, 60304

For attendees selecting the pay-by-check option, please note that you are agreeing to hold a seat for the conference. All payments must be made within 30 days of purchase unless written confirmation of an exception has been made between your organization and the ER&L staff.

If you are unable to attend and you elected to send “Payment by Check” you must still abide by the ER&L Cancellation Policy and notify the organization by the same dates as actual costs are incurred by the organizers for your seat.

Invoice

1. Register on Eventbrite and select “Pay by Invoice”.
2. ER&L will prepare an invoice and email it to the ticket buyer within 7 days of purchase.

For attendees selecting the pay-by-invoice option, please note that you are agreeing to hold a seat for the conference. All payments must be made within 30 days of purchase unless written confirmation of an exception has been made between your organization and the ER&L staff.

If you are unable to attend and you elected to send “Payment by Invoice” you must still abide by the ER&L Cancellation Policy and notify the organization by the same dates as actual costs are incurred by the organizers for your seat.

Purchase Order

1. Register on Eventbrite and select “Pay by Invoice.”
2. Email us with the purchase order number.
3. We will email you back the invoice with the purchase order/ wire transfer information included.

If you have been granted an approved use of a purchase order with the ER&L staff, please note that you are agreeing to hold a seat for the conference. Your organization must remit payment within 14 days of the start date of the conference.

If you are unable to attend and you have an approved purchase order with ER&L, you must still abide by the ER&L Cancellation Policy and notify the organization by the same dates as actual costs incurred by the organizers for your seat.

Wire Transfer

1. Register on Eventbrite and select “Pay by Invoice.”
2. Send the payment via the methods below. Please be sure to use the correct information listed below. The routing numbers are DIFFERENT depending on your method of payment.
   • ACH Routing Number: 071923909 <-- DIFFERENT THAN THE WIRE ROUTING NUMBER
   • WIRE Routing Number: 042000314 <-- DIFFERENT THAN THE ACH ROUTING NUMBER
   • Account Number: 7993373682
   • SWIFT: FTBCUS3C
   • Title of Account/ Company Name: Electronic Resources and Libraries
   • Company Address: 1155 S Ridgeland, Oak Park, IL 60304
   • Company Contact Name: Sandy Tijerina
   • Contact Telephone: 708-860-4007
   • Bank Account Holder Name: Electronic Resources and Libraries
   • Bank Name: Fifth Third Bank
   • Bank Address: 38 Fountain Square Plaza, Cincinnati, OH 45263 USA
   • Bank Phone: 800-972-3030

For attendees selecting the pay-by-invoice option, please note that you are agreeing to hold a seat for the conference. All payments must be made within 30 days of purchase unless written confirmation of an exception has been made between your organization and the ER&L staff.

If you are unable to attend and you elected to send “Payment by Invoice” you must still abide by the ER&L Cancellation Policy and notify the organization by the same dates as actual costs are incurred by the organizers for your seat.

Ticket Transfers

Transfering Tickets/ Name Changes

You may transfer your registration to someone else by updating the information on the Eventbrite registration site. To do so, find your original ticket confirmation email and log into Eventbrite to make the change. The new attendee will need to update the contact information and additional questions asked.

Changing Ticket Types

For ticket holders who wish to switch their previously purchased ticket to either in-person or virtual:

Switching from In-Person to Online:

• All requests must be made in writing to hello@electroniclibrarian.org.
• Through January 31, 2025, ER&L will refund the difference from your original in-person ticket to the prevailing rate of your new online ticket.
• Starting February 1, 2025, refunds will not be allowed after this date. Your original in-person ticket will be honored for online conference access. 

Switching from Online to In-Person:

• All requests must be made in writing to hello@electroniclibrarian.org.
• ER&L will apply funds from your original online ticket to the prevailing rate of your new in-person ticket.
• ER&L will invoice you for the difference in ticket price for the prevailing in-person ticket. 

Cancellation Policy

• All refund requests must be made in writing to hello@electroniclibrarian.org.
• Before December 1, 2025 = Full refund, less a $50 processing fee.
• December 1, 2025 – January 31, 2026 = 50% refund.
• Starting February 1, 2026 = Refunds will not be allowed after this date.

Discounted Registration

Volunteer Opportunities

Updated September 30, 2025: We have reached the capacity of volunteer applications. For applications sent after this date, we will contact you if an opening becomes available.

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ER&L acknowledges that the cost of attending a conference may not be included in every individual’s or library’s budget. A reduced registration rate of $295 (In-Person) or $195 (Online) is available for those who commit to volunteering up to 12 hours at the ER&L conference (ER&L Fest 2026). Both in-person and virtual roles are available. We are able to accommodate up to 50 volunteers for the 2026 event.

• Apply to be a conference volunteer

If you are a speaker, exhibitor, sponsor, committee member, or volunteer, you should be coming to the Eventbrite registration site with a promo code from ER&L. If you need us to resend the code, please email hello@electroniclibrarian.org.  

Group Registration (Online Conference)

If you are registering 3 or more individuals from the same organization, please select the “Group Ticket” ticket type. A discount is automatically applied to each ticket purchased in that transaction.

• Tickets must be registered together in the same transaction to qualify for the discount.
• Each ticket holder will receive a confirmation email to their email address entered at the time of registration.

Archive

If you are registering 3 or more individuals from the same organization, a credit will be applied to each ticket in the purchase.

• Tickets must be registered together in the same transaction to qualify for the discount.
• Refunds will not be processed for individuals registering separately from the group.
• A minimum of 3 tickets must be purchased at that time to qualify for the discount.
• Each ticket holder will receive a confirmation email to their email address entered at the time of registration.
• Payment via credit card or via offline payment option (wire transfer or mailed check) must be made in one payment.

Exhibits

• Each company must register for an exhibit booth separately.
• 2 complimentary tickets are included with each exhibitor booth.
• All exhibitor ticket registrations are considered full-conference registrants and will receive all of the benefits that come with the ticket, as noted in the Registration section above.
• Exhibitor logistics will be posted on this website at a later date.
• Exhibitors must register with the appropriate discount code to receive their complimentary or discounted registration. 

Cancellation Policy

1. All refund requests must be made in writing to hello@electroniclibrarian.org.
2. Before December 1, 2025 = Full refund, less a $250 processing fee.
3. December 1, 2025 – January 31, 2026 = 50% refund.
4. Starting February 1, 2026 = Refunds will not be allowed after this date.

Speakers

• All speakers are required to register for the conference at the discounted speaker rate. 
• Speaker logistics will be posted on our website at a later date.
• Speakers must register with the appropriate discount code to receive their discounted registration. 

Helpful Tips

Budgeting to Attend ER&L

Here are the items to consider when planning to attend ER&L 2026 in Austin, Texas, or Online.

Conference Registration

• For registration, the range for In-person Pre-Sale to Regular registration will be $595-$790.
• The range from Online Early to Regular registration rates will be $395-$515.
• Workshops will be $195.
• Group discounts will be available for some types.

Conference Hotel

• For budgeting purposes, attendees should plan for a hotel rate of $262 per night.
• A limited number of rooms will be available to early registrants to gain access to federal government per diem rate rooms. As of June 2025, this rate was $187.

Daily Food and Drink Needs

• ER&L provides a daily group breakfast.
• ER&L provides snacks and beverages, including hot coffee and tea. Bring a reusable bottle or coffee cup!
• ER&L Vendors typically host one to two luncheons, which are announced to attendees at least one month before the event.

Travel / Flight costs + Ground Transportation

• These will vary by your location and means of transportation.
• Ground transportation via taxi from the airport to the conference hotel has been estimated to cost between $35 and $50, depending on your arrival time.

Other Items to Consider

• Hotel Staff Tips – A daily tip more closely ensures your gratitude goes to the specific worker who services your room each day.
• Wifi is strong and available at no cost to attendees at ER&L.

2025 Conference Archive

If you attended Camp ER&L 2025, you may access the archive using the same credentials you used during the conference. 

If you did not attend the conference and would like to purchase access to the Archive, please register here.